Difference between revisions of "FAQ"

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(Created page with " == What do we do if there is an ILS outage? == There are two types of outages, planned and unplanned. # '''Unplanned''' If the outage is unplanned the metro server will be un...")
 
(What do we do if there is an ILS outage?)
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== What do we do if there is an ILS outage? ==
 
== What do we do if there is an ILS outage? ==
 
There are two types of outages, planned and unplanned.
 
There are two types of outages, planned and unplanned.
# '''Unplanned''' If the outage is unplanned the metro server will be unable to contact the ILS and automatically report that the Me Card service is currently unavailable, please try again later. The disadvantage with this is that there may be a delay before the user gets that message while the connection to the ILS server times out. It is set to 5 seconds by default (See sip.properties for more details).
+
# '''Unplanned''' If the outage is unplanned the metro server will be unable to contact the ILS and automatically report that the Me Card service is currently unavailable, please try again later. The disadvantage with this is that there may be a delay before the user gets that message while the connection to the ILS server times out. It is set to 5 seconds by default (See [[sip.properties]] for more details).
 
# '''Planned'''
 
# '''Planned'''

Revision as of 10:04, 14 November 2013

What do we do if there is an ILS outage?

There are two types of outages, planned and unplanned.

  1. Unplanned If the outage is unplanned the metro server will be unable to contact the ILS and automatically report that the Me Card service is currently unavailable, please try again later. The disadvantage with this is that there may be a delay before the user gets that message while the connection to the ILS server times out. It is set to 5 seconds by default (See sip.properties for more details).
  2. Planned