Difference between revisions of "Me Card Maintenance"

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(Created page with "* Once running you may wish to have a scheduled task that will alert you if the metro server stops and restarts it if necessary. There are examples of this available Metro S...")
 
 
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* Once running you may wish to have a scheduled task that will alert you if the metro server stops and restarts it if necessary. There are examples of this available [[Metro Scripts | here]].
 
* Once running you may wish to have a scheduled task that will alert you if the metro server stops and restarts it if necessary. There are examples of this available [[Metro Scripts | here]].
 
* Day to day you should look for customer registration files in metro/logs/Customers directory. You may any or all of these files after you have confirmed the customer is actually a metro member in your ILS.
 
* Day to day you should look for customer registration files in metro/logs/Customers directory. You may any or all of these files after you have confirmed the customer is actually a metro member in your ILS.
* You may find <code>[user_id].fail</code> files in the <code>metro/logs/Customers</code> or <code>/metro/logs directory</code>. These are customers were cleared to be members of you library, but the ILS has failed to load them for some reason. This can happen for Horizon users if the customer’s city does not have an entry in your <code>city_st</code> table. See [[Trobleshooting Me Card | troubleshooting]] section for more details.
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* You may find <code>[user_id].fail</code> files in the <code>metro/logs/Customers</code> or <code>/metro/logs directory</code>. These are customers were cleared to be members of you library, but the ILS has failed to load them for some reason. This can happen for Horizon users if the customer’s city does not have an entry in your <code>city_st</code> table. See [[Troubleshooting_Me_Card|troubleshooting]] section for more details.

Latest revision as of 14:13, 28 June 2018

  • Once running you may wish to have a scheduled task that will alert you if the metro server stops and restarts it if necessary. There are examples of this available here.
  • Day to day you should look for customer registration files in metro/logs/Customers directory. You may any or all of these files after you have confirmed the customer is actually a metro member in your ILS.
  • You may find [user_id].fail files in the metro/logs/Customers or /metro/logs directory. These are customers were cleared to be members of you library, but the ILS has failed to load them for some reason. This can happen for Horizon users if the customer’s city does not have an entry in your city_st table. See troubleshooting section for more details.